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Careers at Vantis Life

Vantis Life is a small life insurance company that values creativity, initiative and a "best-in-class" customer care attitude. Here, you can work with people you respect and can learn from in an environment that rewards real work and real results. SBLI's products are distributed through member banks in Connecticut and through dedicated, professional direct sales force from Vantis Life.

Specialties: Providing low cost life insurance to hard working individuals. Offering competitive annuity products that help customers create a secure retirement.

Values: Innovation. Customer Care. Excellence. Teamwork. Honesty. Optimism.

Customers: People who live in Connecticut and the bank partners who sell our products.

Culture: Entrepreneurial life insurance and annuity company. We will expect you to work hard and strive for service that exceeds our customers' expectations. For our part we will respect your need for balance between your home life and work life by offering a 35-hour work week, generous benefits and paid time off.

We feature: challenging marketing and sales culture that rewards initiative, ingenuity and superior customer service.

  • A bright, professional environment
  • Multiple meeting rooms, as well as training and collaboration areas
  • State-of-the-art systems and PCs
  • A challenging marketing and sales culture that rewards initiative, ingenuity and superior customer service

Whether you're a recent college grad or a seasoned professional, if you are an innovator, Vantis Life wants to speak with you.

POSITION TITLE:   Claim Analyst

DEPARTMENT:        Claims Department

REPORTS TO:          Vice President, Operations

GRADE:                    6, 7

Summary:

Processes the all operational and support functions of the Claims Department including but not limited to: customer service, claim review, benefit processing; contestability; claim appeals; reinsurance; tax reporting; corporate reporting.

Essential Duties and Responsibilities:

a) Handles all facets of claim processing, including how it relates to organizational procedures, system functionality, and agency relationships.

b) Maintains working knowledge of current federal and state insurance regulations and ensures departmental compliance.

c) Maintains effective communication with other departments and employees to reach mutually agreeable goals.

d) Communicates effectively with representatives of the agency distribution channels.

e) Contributes hands on administration to ensure the effective and efficient operation of all departmental functions by:

            a.   Timely and accurate processing of all claim requests.

            b.   Providing and collecting departmental performance statistics.

            c.   Evaluating current and developing new departmental quality controls to meet the Company business objectives.

            d.   Evaluating current and developing new departmental procedures to meet the Company business objectives.

            e.   Recommending enhancements to improve system operations and customer service throughput.

            f.   Follows enhancements from development of specifications to production implementation.

            g.   Assist in the annual budget prep and operates within the established cost controls.

f) Promotes positive attitude toward overall organization.

h) Assumes additional duties as requested.

 

Education:

High School Diploma or equivalent.                   

Experience:

Minimum 2 years life and annuity claim processing experience.

Skills, Knowledge & Abilities:

  • Substantial knowledge of the annuity and life insurance business including the Federal and State regulations for qualified and non-qualified products and tax reporting.
  • Strong problem resolution skills.
  • Outstanding written, verbal, and customer service communication skills.
  • Excellent organizational skills and strong aptitude for identifying and setting priorities.
  • Ability to efficiently handle changing demands and high volume while maintaining accuracy.
  • Proficient in Microsoft Excel and Word.
  • Demonstrate ability to read and understand complex medical and non-medical information for claim processing.

Supervisory Responsibility:

None

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, speak and hear. They are regularly required to use their hands and fingers to handle or feel objects, tools or controls and be able to reach with hands and arms.

The employee is occasionally required to stoop or kneel.

The employee regularly will be required to lift and carry up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to focus.

POSITION TITLE:             INTERNAL WHOLSALER – BROKERAGE PROACTIVE SUPPORT

DEPARTMENT:                  MARKETING

REPORTS TO:                    MANAGER OF INTERNAL WHOLESALING

GRADE:                              7,8,9

POSITION REQ.                 PART-TIME (20 hours)

Summary: Provide inbound and outbound support for the Broker Channel with regard to AgentWeb (Training), products, marketing materials use and fulfillment, quoting, applications, and sales concepts. All inbound and outbound, calls, e-mail request are handled in a timely fashion. Maintains contact management system along with completing assigned projects by manager.

 

Essential Duties and Responsibilities:

The Internal Wholesaler – Brokerage Proactive Support will have expert level knowledge of the Vantis Life insurance products, sales, concepts, and processes along with the ability to train agents on the AgentWeb software. Creates and maintains strong relationships with agents and or managing agents. 

  1. Support brokers by providing inbound and outbound call center support for AgentWeb, product, material fulfillment, sales concepts, quoting, and applications.
  2. Provides support for outbound trigger events and campaigns calls as requested by manager
  3. Creates and maintains records, activity tracking, and reporting within the contact management system.
  4. Assumes additional duties, as requested by manager

Education:

  1. 4 year college degree or equivalent work experience
  2. At least 3 years of experience in Sales or Life Insurance Industry and/or brokerage marketplace
  3. Life Insurance license is required after 6 months of employment
  4. 2 years of work experience in an office setting
  5. Proficient in the Microsoft Suite (Word, Excel, PowerPoint, and Outlook)

Skills, Knowledge & Abilities

Refer to Grid


Supervisor Responsibility:

None

 

Physical Demands:

  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. While performing the duties of this job, the employee is regularly required to sit stand, walk, speak and hear. They are regularly required to use their hands and fingers to handle or feel objects, tools or controls and be able to reach with hands and arms.
  3. The employee is occasionally required to stoop or kneel.
  4. The employee occasionally will be required to lift and carry up to 25 pounds.
  5. Specific vision abilities required by this job include visions and the ability to focus.

POSITION TITLE:            CRM ADMINISTRATOR

DEPARTMENT:                 MARKETING

REPORTS TO:                   ASSISTANT VICE PRESIDENT OF NATIONAL WHOLESALING

POSITION REQ.:              PART-TIME (10 hours)

GRADE: 6

 

Summary: Provides administrative over-site of all CRM functions which will entail routine task, creating and designing reports, coordinating and implementing software releases along with supporting users in their job function pertaining to the CRM setup along with solving software and procedural issues that a user may encounter.

 

Essential Duties and Responsibilities:

  1. Conduct and complete routine administrative support to ensure the accuracy of the data and establishing a new user on the CRM system
  2. Creating and designing reports that will help manage the overall performance and functions of the Regional Director and Internal Wholesaling teams
  3. Coordinate, implement, document all software upgrades from Microsoft
  4. Provide support to the end users with regard to software enhancements, end user procedural issues, and training prior to releases going live
  5. Resolve software and end user procedural issues

Education:

  • 2 year college degree or equivalent work experience
  • 2 years of work experience in an office setting

Skills, Knowledge & Abilities:

Refer to Grid

 

Supervisor Responsibility:

None

 

Physical Demands:

  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. While performing the duties of this job, the employee is regularly required to sit stand, walk, speak and hear. They are regularly required to use their hands and fingers to handle or feel objects, tools or controls and be able to reach with hands and arms.
  3. The employee is occasionally required to stoop or kneel.
  4. The employee occasionally will be required to lift and carry up to 25 pounds.
  5. Specific vision abilities required by this job include visions and the ability to focus.

Prospective employees are encouraged to submit their resumes for future openings to:

HR Manager
200 Day Hill Road
Windsor, CT 06095
Email: hr@vantislife.com
Fax:860-298-5480

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© Vantis Life Insurance Company, Windsor, CT. All rights reserved.
Vantis, Vantis Life, A better life experience, The Savings Bank Life Insurance Company, and SBLI are registered trademarks of Vantis Life Insurance Company.

Savings Bank Life Insurance (SBLI) products are available to Connecticut residents only.

Life insurance and annuities issued by Vantis Life Insurance Company, Windsor, CT (all states except NY) and by Vantis Life of New York, Brewster, NY (NY only). Products not available in all states and state variations may apply.